Our Process
Find Out How Our Process Can Help You
Expert planning. Thoughtful engineering. Passionate construction. These are the foundations of the experience we provide for every customer. Whether you’re guided through our showroom by a dedicated salesperson, welcoming one of our technicians into your home for an in-person consultation, or working with our team to plan, engineer, and build your custom smart home solution, we take pride in delivering exceptional service. From start to finish, you can expect a seamless process and an outstanding experience.
Consultation
The first step to engaging us for your home or office project is to schedule an on-site consultation with us. Someone from our team will meet you at your home or business to discuss what you would like to do, answer any questions you have, review plans, and determine a budget. From there we will create a scope of work based on our conversation that will help us in the next phase of our process — System Design & Engineering.
Systems Design & Engineering
We will go to work designing technology systems for your home or business that address your needs and do so within budget. We create a comprehensive design that includes a scope of work, detailed proposal, rough-in plan, and other schematics needed. Through this process, we are often collaborating with your builder and other trades to ensure the design incorporates the latest information and to give the other trades anything they require to complete their work as well.
Lighting Design
With our lighting design services, we take a collaborative approach, working with our clients and the build team to ensure we’re creating a thoughtful space that is warm and inviting. We will select fixtures and determine a layout that enhances the natural beauty of your home. Our design work is done in tandem with our lighting control plan, so everything works seamlessly together to help ensure a great experience.
Project Management
With our lighting design services, we take a collaborative approach, working with our clients and the build team to ensure we’re creating a thoughtful space that is warm and inviting. We will select fixtures and determine a layout that enhances the natural beauty of your home. Our design work is done in tandem with our lighting control plan, so everything works seamlessly together to help ensure a great experience.
Installation
A defined scope, a thoughtful design, documentation — none of these things create that wow moment in your new smart home or business without the wonderful work of our installation team. Our technicians have years of technical training, installation and troubleshooting experience. Years spent honing their craft, attention to detail, and a commitment to flawless execution is what allows us to deliver on best-in-class systems for our clients.
Programming
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
Service & Support
We’re committed to providing exceptional customer service. By design, it is woven into every step of the journey our clients take with us. From that initial consultation where we focus on listening to your needs and taking the time to answer any questions, to only using robust products that work and are backed by exceptional service from our vendor partners. We’ve developed a process, a team, and a selection of great products with one goal in mind — to provide great service and exceptional experiences for our clients.
Plan Your Next Project
Send us your details, and one of our friendly and knowledgeable professionals will reach out.